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  • [Etc] date 카카오톡에서 캐시 삭제는 어떻게 하나요? open
    Answer :
    카카오톡 더보기에서 캐시 삭제가 필요한 경우, 아래와 같이 실행해주세요. 
     
    1. 카카오톡 더보기에서 오른쪽 상단의 '설정' 아이콘 클릭
    2. 설정 화면에서 '기타' 클릭
    3. 저장공간 관리 - '저장된 캐시 데이터 삭제' 클릭 
     
    *캐시 삭제 시, 카톡 대화 내용이 삭제되는 경우가 있으니 유의하시기 바랍니다. 
     
     
  • [Etc] date Why does the “Site connection terminated. Please proceed again.” message pop up? open
    Answer :

     

    “Site connection terminated. Please proceed again.”

     

    If the above message appears during the use of our site, simply refresh the page or try connecting to the page once more. After 30 minutes of inactivity with the screen left open, the session will automatically come to an end with the above message appearing.

     

  • [Coupon] date How do I use a coupon? open
    Answer :

     

    Select an available coupon you wish to use when purchasing an item.

     

    Precautions for coupon use:
    * Partial returns and exchanges are not allowed for purchases made with coupons.
    * Check coupon details prior to use as conditions for use vary per coupon.
    * Coupons are removed upon expiration.
    * Check available coupons by going to My page > Coupon.

     

    Coupons may not be applicable to select products.
    We periodically conduct investigations into the misuse of points and coupons and may revoke membership, demand damage compensation or take other legal action if necessary in the event of points or coupons being resold for profit.

     

  • [Order/Payment] date How do I use my points? open
    Answer :

     

    Enter the amount of points you wish to use when purchasing an item.

     

    Precautions for point use:
    * Partial returns and exchanges are not allowed for purchases made with points.
    * Points only become available for use after having earned 1 points or more.
    * Points are not applicable to shipping fees.
    Points are removed upon expiration following the 1-year validity period.
    Check point validity period by going to My page > Point > Points details.

     

    Points may not be applicable to select products.
    We periodically conduct investigations into the misuse of points and coupons and may revoke membership, demand damage compensation or take other legal action if necessary in the event of points or coupons being resold for profit

     

  • [Membership Information] date How do I cancel my membership? open
    Answer :

     

    Log into your account and go to My page > Account > KakaoTalk Account > Membership cancellation.
    Upon membership cancellation, all personal data is erased and the account may not be re-registered for membership for 30 days.

     

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